Show All Answers

1. How old do you have to be to ride?

The age is set to 18+. 

2. How does Bird prevent underage riding?

During account set up users are asked to verify their age. As needed there is a feature to scan user's ID or driver's license. 

3. How do you address riding these on the sidewalk?

Riders are reminded of safe riding & parking expectations through banner & in-app notifications in the Bird app.

4. How does Bird address Safety?

Safety has been Bird’s top priority since day one. Bird has built several features in app to address safety, including Helmet Selfie, Warm-Up Mode, as well as in-app safety tutorials, and a safety video available on our blog and website. Additionally, each city will also have an Account Manager who can work closely with your team to address any safety concerns if they arise. Your dedicated account manager will also be able to walk you through all new safety features, and update you as we release new ones as well .

5. How much does it cost?

Renting a Bird will cost the rider a $1 unlock fee + a per minute fee. Billing is all done through the Bird app with a credit or debit card. Bird has discounted pricing programs available for frontline workers, active duty and retired military personnel, low-income, veterans, senior citizens and select community and non-profit groups. 

Learn more about eligibility requirements here and here.

6. What is the speed of the Bird scooters?

Bird scooters go up to 15mph, which aligns with the speed of the casual biker. There is also the ability to create slow speed zones and adjust the speed. “Warm-up mode” is available for all riders which will automatically soften a Bird scooter’s acceleration, allowing riders to slowly work their way up to full speed. 

7. Where will the scooters need to be parked?

Bird follows a dockless model, which means riders can park wherever they would like within the operating area. The bird app further educates riders where and how to park: at a bike rack when available, not blocking the right-of-way, sidewalks, ADA ramps, or driveways. At the end of each Bird ride, riders will be promoted to take a picture of the parked scooter as proof. 

8. What is a Bird+ Subscription?

A Bird+ Subscription is a prepaid product subject to automatic auto-renewal that allows you to utilize Bird vehicles at a discounted rate and get additional benefits.

The Bird+ Subscription will be automatically renewed for the same length of time as the original Bird+ Subscription period and will continue indefinitely until you cancel your Bird+ Subscription before the next auto-renewal date.

Show All Answers

1. Is Jetty Island ferry transportation available year-round?

No. The Jetty Island ferry does not operate year-round, but it is offered on a seasonal basis and is available by reservation. Reservations will be available five days a week (Wednesday – Sunday) from July 6 to Sept. 4

2. Do I need a reservation to board the ferry to Jetty Island? What is the ferry schedule?

Yes. Ferry transportation is available on a reservation basis 5 days a week (Wednesday through Sunday) from July 6 to Sept. 4. Check out the current ferry schedule at visiteverett.com/jetty

3. How often does the ferry take people over to the Jetty?

The ferry departs the Jetty Island Ferry Landing every 15-30 minutes; ticket holders must be onsite to begin boarding 15 minutes before departure. Ferry reservations are required to guarantee your seat(s) on the ferry. 

4. I reserved ferry transportation to the island, but how to I reserve my ride back?

When you arrive at the island, please select an available return time ticket for each person in your party. This allows you to decide how long you wish to stay. Return tickets are limited to the capacity available on each ferry trip, so it’s important to grab your return ticket upon arrival.

5. Is ferry service cancelled during inclement weather?

In the event of inclement weather, ferry service may be cancelled.

6. What should I bring to the island?

Be sure to pack in anything you need to enjoy a fun day at the beach. We suggest you bring plenty of water and any food items you may want while on the island. We cannot stress water enough as there is no running water on the island, and no concessionaires offering food or drink. We also recommend beach chairs, umbrellas, sand and water toys, kites, sunscreen, towels, etc.

7. Are there food or other concessionaires on the island?

No. There are no food and drink, or other concessionaire options once you arrive to the island. Pack in what you need for food and drink (we can’t stress water enough!) and be sure to pack it out with you to keep the island clean. 

8. Is camping allowed on the island?

No. Camping is not allowed on the island, unless as part of a City parks sponsored and/or permitted program. 

9. Can I bring my dog onto the ferry?

No dogs or other pets are allowed on the ferry or out on the island. Jetty Island is a nature preserve providing key habitat for various bird species and other wildlife that could be spooked by our four-legged friends. Service animals are allowed. 

10. Is alcohol or marijuana allowed on the island?

No. Drugs and alcohol are not allowed to be brought onto the island. 

11. Can I take my own boat to the island?

Yes, the Port of Everett offers a guest moorage dock for mooring private boats while visiting the island. Guest moorage is free for up to six hours, thereafter, posted rates apply and can be paid via the DockWA mobile app. Simply search Port of Everett to find and pay for your stay. Maximum moorage stay is two days. 

12. Are there lifeguards on the island?

No, there are no lifeguards on the island. Caution is advised. 

13. Is the ferry ADA accessible? What about the island?

The Port of Everett’s Jetty Landing Ferry Dock is ADA accessible, and Argosy Cruises offers an ADA ramp for boarding the ferry vessel; however, Jetty Island is a natural sandy beach habitat and is not ADA accessible. 

14. Can I build a bonfire on the island?

Yes, but only in designated fire pits. There are three designated fire pits located near the main beach available for use on a first come, first serve basis. Visitors must provide their own firewood and the fire must not be left unattended. Beach fires or burning of driftwood is not allowed. 

15. Can I bring my portable BBQ?

No portable BBQ or cooking equipment is allowed on the island.